This two-part report offers insights for policy-makers on changing the expectations and experiences of Australian consumers, as well as what market governance might look like when a wellbeing approach is applied.

Prime Minister Scott Morrison says businesses can refuse entry to unvaccinated patrons without falling foul of discrimination laws. Verdict: Mr Morrison's claim is not the full story.

This research investigates consumers’ experiences of self-managing a home care package.

The payments system plays a key role in the Australian economy. It facilitates economic activity by providing a safe, efficient and effective way for Australians to exchange money for goods and services. This review was asked to investigate whether the regulatory architecture of the Australian payments system remains fit-for-purpose and responsive to advances in payments...

As investing becomes more accessible for younger investors through emerging digital products and services, industry groups and regulation bodies are concerned about increasing numbers of inexperienced young adults starting to invest. This report outlines the findings from recent research into young Australians and their investing behaviour.