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Consumer behaviour

Alternative labels
Consumer engagement
Consumer expectation
Subject Hierarchy
Broader terms
Behavioural economics
Current term
Consumer behaviour
Permalinks
APO URI

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Report

Not cashless, but less cash: economic justice and the future of UK payments


This report argues that shaping the transition to an increasingly digital economy to deliver economic justice will require continued access to cash, alongside improved access to digital financial services that work for everyone.
Report

Online reviews: a guide not a gospel


This publication explores how Australians are increasingly relying upon online reviews when buying goods and services online.
Report

Residential electricity price trends 2019: final report


The purpose of this report is to provide governments and consumers with an understanding of the cost components of the electricity supply chain that contribute to the overall price paid by residential consumers, and the expected trends in each of the cost components and overall prices over the period from 2018-19 to 2021-22.
Briefing paper

Needle in a haystack: searching for the impact of tax cuts on consumer spending and economic growth


Despite the supposed benefit of recent Commonwealth government tax cuts in boosting disposable income and stimulating more spending, the latest economic statistics have confirmed that Australia's economy is barely limping along.
Briefing paper

Engaging clients in commissioning: what are the benefits?


This FACSIAR Evidence to Action Note supports us to understand how to involve clients in outcomes-based commissioning, and the impact this has on client outcomes.