Consumer behaviour
Alternative labels
Consumer engagement
Consumer expectation
Report
Not cashless, but less cash: economic justice and the future of UK payments
This report argues that shaping the transition to an increasingly digital economy to deliver economic justice will require continued access to cash, alongside improved access to digital financial services that work for everyone.
Report
Online reviews: a guide not a gospel
This publication explores how Australians are increasingly relying upon online reviews when buying goods and services online.
Report
Residential electricity price trends 2019: final report
The purpose of this report is to provide governments and consumers with an understanding of the cost components of the electricity supply chain that contribute to the overall price paid by residential consumers, and the expected trends in each of the cost components and overall prices over the period from 2018-19 to 2021-22.
Briefing paper
Needle in a haystack: searching for the impact of tax cuts on consumer spending and economic growth
Despite the supposed benefit of recent Commonwealth government tax cuts in boosting disposable income and stimulating more spending, the latest economic statistics have confirmed that Australia's economy is barely limping along.
Briefing paper
Engaging clients in commissioning: what are the benefits?
This FACSIAR Evidence to Action Note supports us to understand how to involve clients in outcomes-based commissioning, and the impact this has on client outcomes.