Consumer behaviour
Alternative labels
Consumer engagement
Consumer expectation
Article
Scott Morrison wants to outlaw boycott campaigns. But the mining industry doesn’t need protection
The focus of laws against secondary boycotts has never been against consumer groups or movements involving non-employees. There’s an obvious and good reason for this.
Report
Review of the regulatory frameworks for stand-alone power systems: final report
Australian electricity consumers who choose to go 'off-grid' will find it easier, safer and more reliable, under reforms proposed in this final report by the Australian Energy Market Commission (AEMC).
Report
AMA Private health insurance report card 2019
This is the fourth in the AMA’s annual series of report cards on private health insurance. It is designed to assist patients/consumers by highlighting the differences in private health insurance policies, the operations of funds, and the changes implemented by the Australian government.
Report
Petrol prices vary significantly: report on petrol prices by major retailer in 2018
This report analyses annual and monthly average retail petrol prices in 2018, to identify the highest and lowest priced major retailers in the eight Australian capital cities.
Report
Choice in banking
Deloitte Access Economics was engaged to explore the factors that motivate consumer choices in retail banking. This report uses new evidence from a nationally representative survey of Australian retail banking consumers to understand the underlying preferences driving consumer choices over banks throughout a customer’s relationship to their bank.