This guide explains how the Commission responds to provider risks under the Supervision Model; a Commission-wide approach where all regulatory functions work together to detect, assess and respond to provider risk to protect older people receiving aged care. Enforcement powers allow the Commission to apply consequences where providers do not improve their operations or meet...

This report summarises the findings of consultation on proposed changes to Star Ratings for aged care services in Australia. Star Ratings help people compare services, support providers to understand their performance and drive quality improvement. The consultation findings focus on three key areas: compliance rating, staffing rating and Star Ratings evaluation.

This framework contains a range of actions to improve aged care for Aboriginal and Torres Strait Islander people. It sets out reforms under five measurable outcomes underpinned by four guiding principles, establishing a vision for older Aboriginal and Torres Strait Islander people to age well by having their spiritual, physical and mental health needs met.

The aged care system has failed Aboriginal and Torres Strait Islander people, according to this report, which calls for critical and urgent reform. It finds many aged care services are culturally unsafe for Aboriginal and Torres Strait Islander people, in particular Stolen Generations survivors and concludes an equity-based approach is needed to achieve equal access...

The report on government services (RoGS) provides information on the equity, effectiveness and efficiency of government services in Australia. This report provides performance reporting for aged care services, services for people with disability, child protection services and youth justice services. It includes a summary of government expenditure in the sector.