Drawing on government and non-government research, this briefing paper identifies and investigates potential barriers to cost-effectiveness, efficiency and equity in existing telehealth policies.

The use of telepractice as a service delivery method has increased in Australia since the start of the COVID-19 pandemic. This paper reviews the evidence for telepractice as a service delivery method in the family and relationship services sector.

This paper examines how telehealth coaching can support outcomes-focused, patient-centred care in oral health. The brief provides recommendations for an oral health coaching program which incorporates value-based health care approaches, team-based care, and telehealth to improve patient outcomes and reduce costs.

This report contains the finding of a national survey to investigate the experiences of NDIS participants, or their family members/carers, when accessing allied healthcare supports during the COVID-19 pandemic.

The rapid uptake of telehealth in Australia during the pandemic has been life-changing for many patients. This report is intended to contribute to health system decisions, design, implementation and evaluation of telehealth to maximise the benefits, avoid the pitfalls, and encourage equitable access.