The Australian Government has taken world-leading action to reduce online harms experienced by young Australians by introducing a minimum age of 16 to access social media. The Online Safety Act 2021 (the Act) was amended in November 2024 to introduce a social media minimum age framework. This fact sheet sets out the background, legal framework...

A study conducted to better understand teenagers’ use of social media, the internet and artificial intelligence (AI) chatbots based on an online survey of 1,458 United States of America teenagers from September to October 2025. The report presents online platform use, platform use by demographic groups, use of AI chatbots and internet use.

The guidance is designed to help online service providers comply with the Australian requirements for each code and standard. It provides information on key matters including code compliance reporting, communicating with eSafety, and how the Online Safety Codes and Standards interact with eSafety’s other regulatory schemes.

This report details findings from Australian consumer complaints regarding digital platforms in the period January 2023 to August 2025. The report highlights case studies showing the similarity in consumer harms with telecommunication companies. It finds digital platform complaints are growing and concludes that establishing a Communications Ombudsman would increase trust in the digital economy.

The report explores how Australians are experiencing misinformation on digital platforms in 2025. It includes the types of misinformation Australians have encountered, where it was found and if it was reported to the platform. In 2025, Australian adults encountered a diverse range of misinformation topics. The most prevalent topics related to groups in society.