Public servants
Alternative labels
Government employees
Public service employment
Survey Report
Insights from the AI readiness check
This report provides insight into global public sector artificial intelligence (AI) development. It provides learnings for government leaders, based on data collected in 2025 from 5,000 public servants. The report identifies areas of real progress and critical areas to strengthen capability. It finds that the foundations for ethical and scalable AI are not there yet.
Report
NSW public sector report: 2025
The report provides an assessment of the key factors that influence the shape, performance and behaviour of New South Wales (NSW) public sector agencies and the people who work in them. It assesses notable achievements, challenges and priorities, and provides an analysis of government sector workforces data.
Guide
The policy playbook: bending the arc of policy towards public good
A playbook to help public servants and those interested in developing impactful policy outcomes. It offers a framework for public servants to develop and deliver better policies and policy outcomes, outlining how to bring policies to life and make them measurable, impactful and adaptive. It is organised into three key sections: frameworks, fitness and foundations.
Briefing paper
The qualities of leadership in the public sector
Leadership is recognised as a significant foundation of the public sector. The success or failure of any public enterprise is often associated with the vision and strength of the leadership involved. This paper aims to synthesise the vast leadership literature around core ideas that relate closely to policy and practice in the public sector.
Report
Rapid policy making: how civil servants can make effective policies under pressure
As ministers turn to civil servants for fast advice, it is vital to understand how to do it well. This report focuses on ‘urgent priorities’ that demand a fast response but fall outside the bounds of genuine crises or emergencies. It sets out how civil servants can be better supported to deliver robust advice at...