This paper seeks to contribute additional ideas that may foster the more equal participation of all Australians in the growing digital economy, which is the harbinger of far-reaching changes to how citizens will engage with government, business, and each other.

Technological change permeates most areas of society and many different aspects of our lives. The increasing utilisation of information and communication technologies (ICTs), such as the Internet, across all sectors of society has led many to conceive of Britain and other advanced industrial economies as Information Societies. While it is difficult to imagine that anyone...

Most studies about internet use examine how usage differs among users and why. Less attention has been paid to the varied degrees of non-use or low levels of use. Non-adopters of digital media are usually understood as not having access to digital media. However, there is a considerable variation among them with regards to how...

This paper explores the contexts and motivations that underpin the uptake of Australia’s National Broadband Network (NBN). The findings are drawn from a mixed-methods research study of households using surveys and interviews conducted in 2011 and 2012 in an early release site of the NBN rollout. Whilst use and non-use have traditionally been treated as...

With rapid changes in telecommunications technology comes concern about inequalities opening up between those who have access to the information and other benefits new telecommunications technology transfers and those who do not. Anglicare Victoria’s Hardship Survey 2013 focussed on the affordability and accessibility of telecommunication technology among it’s low-income sample. Early in 2013 a total...