In recent years, the internet has become an essential tool for living. More people are using internet-based communications to stay in touch with friends and family, conduct business and access information. Older people with low internet skills are unable to conduct business or access important services over the web. They can be isolated from their...

Understanding the digital divide means understanding the people affected by it and understanding the technology that thwarts them. This book is a combination of practical and philosophical approaches to working with the digitally divided.

The digital dividend is the Australian Government's opportunity to ensure that the benefits to individuals and the community outweigh the costs associated with the switchover to digital television. This submission by the Australian Communications Consumer Action Network to the Department of Broadband, Communications and the Digital Economy highlights the ways in which this could be...

This paper seeks public comment on the benefits and costs of maximising Australia’s 'digital dividend', the term used to describe the radio-frequency spectrum made available up as a result of the switchover to digital-only television.

The change in policy focus from basic (i.e. dial up) Internet infrastructure to broadband network provision may lead one to assume that all is done as far as basic Internet provision is concerned especially for people in urban areas. However the assumption that with the achievement of basic Internet network provision every one will take...