Just a few years ago, policy-makers became concerned about the prospect of many job-related tasks being automated using advances in robotics and artificial intelligence. In this study, Statistics Canada researchers, Marc Frenette and Kristyn Frank, break new ground, by examining the demographic and employment characteristics of workers facing a high risk of job transformation due...

When the COVID-19 pandemic hit the United States in March 2020, states experienced unprecedented surges in online inquiries and transactions. Automation, in the form of chatbots, was quickly developed and deployed to supplement existing human resources. This publication includes state examples, predictions for the future and links to state chatbots.

This publication presents a major analysis of the most pressing opportunities, risks, and governance challenges associated with AI and data use in the United Kingdom, initially across five sectors.

New technologies, including artificial intelligence (AI), allow us to mobilise human intelligence in new ways and at greater scale. The COVID-19 pandemic has demonstrated the many uses of collective intelligence: from symptom-tracking apps to open-source production of medical equipment. But despite its potential, collective intelligence is still a nascent area for research funding and is...

This paper distinguishes between proven fact and speculation, and illustrates how facial recognition technology (FRT) can have markedly different implications for society depending on the type of system and the reasons for its use.