Democratic erosion is the incremental and multifaceted deterioration in the freedoms, guarantees and processes vital to the functioning of democracy. This report argues that democratic erosion is a systems problem that is best understood by applying systems thinking to identify and explore the complex processes and pathways behind the phenomenon.

Democratic erosion is the incremental and multifaceted deterioration in the freedoms, guarantees and processes vital to the functioning of democracy. This interactive tool sets out a framework showing how different drivers of erosion interact, reinforce one another and create feedback loops that accelerate decline. It identifies five reinforcing loops of democratic erosion.

This report followed an investigation into incidents of tax fraud committed by unauthorised third parties linking genuine taxpayer records to ‘fake’ myGov accounts in 2022. It found that myGov’s current security controls do not adequately protect people and that Services Australia’s ability to provide a co-ordinated response to customers reporting data breaches and fraud may...

This paper suggests some starting points for thinking about the way that digital systems that implement law and regulation might be governed. In this instance, governance means a system of design, oversight, review, decision-making, and accountability that can provide people with assurance that the system is reliable and operating as it should.

Psychosocial hazards in the workplace such as harassment, bullying and poorly managed supervision and training can result in stress, burnout and worse. This article outlines some of the laws and organisational cultural changes that can help identify, assess and eliminate or mitigate psychosocial hazards and risks.