The COVID-19 pandemic caused colleges and universities across the United States—and the world—to quickly pivot in an emergency fashion to online teaching, learning and research, while grappling with a host of complex issues in serving students, supporting faculty and staff, and ensuring their financial viability. This report outlines the findings from a survey undertaken by...

Australia has entered a period of reduced COVID-19 restrictions, yet both the health and economic well-being of our communities remain fragile. This research aims to assist policymakers in assessing the risk of employment vulnerability as the impacts of COVID-19 evolve.

COVID-19 lockdowns have radically changed the working arrangements for millions of workers.The findings in this paper raise important questions with respect to the large numbers of workers for whom telework is not possible at all, and who could find themselves jobless as a consequence of the pandemic.

When the COVID-19 pandemic hit the United States in March 2020, states experienced unprecedented surges in online inquiries and transactions. Automation, in the form of chatbots, was quickly developed and deployed to supplement existing human resources. This publication includes state examples, predictions for the future and links to state chatbots.

The 2020 Lowy Institute Poll records unprecedented shifts in public opinion. Only half the country reports feeling safe — a record low for Australians. Our concern about a global economic downturn has skyrocketed. Optimism about our economic prospects has sunk to an historic low.