This white paper offers a new approach to addressing the public health issue of loneliness. It uncovers the untapped potential of contact centres as frontline responders in the loneliness crisis. It highlights how organisations can rethink everyday digital services to detect and respond to loneliness in ways that are practical, scalable and human-centred.

This inquiry was established after media reports revealed that elevated levels of PFAS 'forever chemicals' had been detected in parts of Sydney’s drinking water. The report concludes no single jurisdiction can tackle this problem alone and recommends the government work with state and federal governments to support the phase-out of all non-essential uses of PFAS...

Australia’s immunisation landscape is rapidly shifting. This position statement reaffirms immunisation as the most effective public health intervention and calls for renewed efforts to rebuild trust, improve access and boost vaccination rates across all communities. It outlines barriers to implementation and highlights the urgent need for new strategies to boost immunisation rates.

This action plan helps people protect their hearing in everyday life without fear or restriction. Built around the idea that safe listening is part of self-care, it offers small, practical steps anyone can take to feel better and stay connected. Safe listening supports both hearing health and emotional wellbeing. The plan includes real tips and...

‘Safe listening’ has been an ongoing global initiative to curb rising hearing loss due to unsafe recreational practices. This snapshot explores how some young Australians may engage with sound through emotion, identity and self-care. It considers how traditional messaging may be reframed to include safe listening as a positive act of self-care, not just ear...