This report follows on from the report published last year entitled 2020 hindsight: the first 12 months of the COVID-19 pandemic. The NSW Ombudsman's aim has been to look back on the second year of the pandemic and provide an account of what has been seen, again primarily through the lens of the complaints received...

This review report provides critical insights into Victoria's preparedness for and response to the COVID-19 pandemic and opportunities for continuous improvement.

The 2022 Jean Hailes National Women's Health Survey was conducted in March-May and attracted over 14,000 respondents. This year’s survey focused on the pandemic, providing the most up-to-date snapshot of how women in Australia are faring in a ‘COVID-19 normal’ environment.

This publication presents a set of guiding processes, resources and tools to aid cultural heritage institutions when planning for, navigating through, and recovering from a significant public health emergency. The playbook contains information for any library, archive or museum staff who will take part in a crisis management planning or a communications team. It will...

E-cigarette products present a novel challenge to regulators in the United Kingdom. However, policies encouraging e-cigarette use need careful designing to avoid causing negative outcomes. This report explores this dilemma and, in identifying a number of clear gaps in the regulation, recommends what measures should be taken to close them.