Victoria’s Public Sector Reform statement identifies outcomes as one of the key drivers to achieving the public service of the future.

Few within government would deny that evidence-based policy-making is important to achieving good outcomes. Australia’s history provides ample support for that. But it is also apparent that practice over the past decade has fallen short of the ideals espoused.

Governments around the world know they must transform the services they provide if they are to be able to deliver for citizens. Aging populations are putting huge pressure on health and social services, education systems need to equip young people with the skills for a technology-driven world, and the changing shape of cities is creating...

This report, based on a survey of public sector innovation (PSI) units in Australia and New Zealand undertaken in February 2018, suggests that the actual number of PSI units worldwide may be significantly higher than previously thought.

Three years ago, the Chilean government launched Laboratorio de Gobiernowith a strategic priority to build innovation capacity and enable innovation in Chile’s public sector. As part of this, the lab developed a practice-based capacity building programme called Experimenta.