Public service reform in the United Kingdom stands at a crossroads. This paper focusses on culture: why promising reforms struggle to get through the central government system in the first place, and even more so to embed themselves for any length of time. It identifies five major barriers to a more reforming culture in central...

An examination of how governments use and engage with artificial intelligence (AI). This report analysed 200 use cases and dozens of policy initiatives around the world, including Australia, to understand how AI is applied and promoted across 11 core areas of government.

Systems leaders are trusted actors who help many people to collaborate to address wicked policy problems. This article summarises the practical advice to emerge from academic research and offers insights on how to support and engage in systems leadership. Systems leaders are needed to inspire and empower many other actors to produce more transformative change.

This standard provides practical guidance for technical specialists and business owners embedding artificial intelligence (AI) in government systems, enabling agencies to confidently experiment with and develop AI use cases. The standard outlines best practice for the end-to-end design, development, deployment and use of AI systems. It reinforces the Australian Government’s commitment to the AI Ethics...

Despite widespread agreement on the need for reform, certain patterns and behaviours continue to hold back meaningful change in government – especially at the centre. This briefing paper outlines the challenges and barriers to public service reform.