The Directing Change Scholarship program was a three-year program aimed at increasing representation of people with disability on boards through mentoring, networking and education. This evaluation found the program was successful in its aims and offered a range of benefits for program participants, including scholars, mentors and partner organisations.

Coordinated Veterans’ Care (CVC) program is for veterans with chronic mental health conditions. This process evaluation, involving participants, carers, GPs, and care coordinators, found it well-managed and highly valued. A set of recommendations are provided for how the program can more effectively meet the needs of current and future Department of Veteran's Affairs clients and...

The report provides early insights into the operations of the Medicare Urgent Care Clinics (UCCs) pilot program, based on program implementation from 30 June 2023 to 30 September 2024. It found that 46% of patients would have sought care at an emergency department if the Medicare UCC was unavailable. The report identifies 14 improvement opportunities.

This impact evaluation on the Integrated Carer Support Service (ICSS) – publicly known as Carer Gateway, was commissioned to assess program appropriateness, effectiveness and efficiency. The evaluation draws on a mixed-methods approach and found all three objectives of the Carer Gateway have been met. The report details conclusions and implications of the evaluation’s findings.

This report summarises the methods, findings and lessons learnt from an Australian Government trial of Microsoft 365 Copilot, an artificial intelligence (AI) tool. The trial explored Copilot’s potential as a generative AI example, its safe implementation, and its short- and long-term benefits and challenges. The report concludes with recommendations for how any future implementation of...