The guidance is designed to help online service providers comply with the Australian requirements for each code and standard. It provides information on key matters including code compliance reporting, communicating with eSafety, and how the Online Safety Codes and Standards interact with eSafety’s other regulatory schemes.

This report details findings from Australian consumer complaints regarding digital platforms in the period January 2023 to August 2025. The report highlights case studies showing the similarity in consumer harms with telecommunication companies. It finds digital platform complaints are growing and concludes that establishing a Communications Ombudsman would increase trust in the digital economy.

Prior to the implementation of Australia’s Social Media Minimum Age Act 2024, this report documents young people’s views. Social media is described as integral to their wellbeing, education and relationships, despite recognised risks. Respondents express doubts about the under‑16 restriction, cite inadequate consultation and identify limited assistance for the transition beyond December 10, 2025.

The report presents research undertaken in the lead-up to the implementation of the Australian Government’s Online Safety Amendment (Social Media Minimum Age) Act 2024. The paper centres the voices of multicultural and newly arrived young people to examine how the proposed under-16 social media restriction intersects with settlement, belonging, education, wellbeing and access to information.

A report from an inquiry into the implementation of regulations aimed at protecting children and young people online, with particular reference to the Internet Search Engine Services Online Safety Code and the under 16 social media ban. It provides four recommendations, including a delay on the implementation.