The Open Government Partnership is a multilateral initiative established in 2011 that aims to secure concrete commitments from governments to promote transparency, empower citizens, fight corruption, and harness new technologies to strengthen governance. Membership requires governments to work with civil society to ‘co-create’ a National Action Plan every two years, with independent reporting on progress...

Applications are software programs that facilitate an organisation’s key business processes. Typical administrative processes dependent on software applications include finance, human resources, licensing and billing. Applications also facilitate specialist functions that are peculiar and essential to individual entities. Each year we review a selection of key applications that agencies rely on to deliver services. Our...

This investigation was triggered by a complaint about an inquiry by the State Services Commission (SSC), which culminated in the publication of the Report to the State Services Commissioner on the Investigation into the Possible Unauthorised Disclosure of Information Relating to the Ministry of Foreign Affairs and Trade (the Final Report).

The Australian Prudential Regulation Authority (APRA) today released a discussion paper on proposed changes to its general insurance statistical publications. APRA proposes to publish more general insurance statistics, including data recently determined non-confidential. In doing so, APRA intends to improve the relevance of APRA’s statistics to users, and address feedback in stakeholder surveys and other...

The Australian Government is investing in the digital transformation agenda to make it easier for individuals and businesses to access government services. The push to move government service delivery online and the speed of reforms require adequate consideration of, and tailored responses to, accessibility issues regarding the online information provision and service delivery.