The Department of Communities and Justice (NSW) commissioned the Centre for Social Impact to conduct this evidence review, which examines what community engagement or community development theories, practices and activities have been found to contribute to community wellbeing for vulnerable children, young people and families.

This review is being conducted to determine whether the policy objectives of the 2019 Ageing and Disability Commissioner Act, created to help protect vulnerable adults with disability and older people, remain valid and the terms of the Act are still appropriate to help meet those objectives.

This report explores the use of Buy Now, Pay Later (BNPL) among Good Shepherd clients, the impacts being seen from its use, and the role of BNPL in exploiting financial insecurity.

This report measures the social impact of 'Meals on Wheels' and the importance of meaningful customer and volunteer connection, further supporting the essential role the service plays within almost every Australian community.

The Essential Services Commission promotes protections for consumers experiencing vulnerability and supports access to regulated essential services for all Victorian consumers. A key objective of the commission is breaking down the barriers consumers can face when seeking information and assistance.