This investigation raises some fundamental issues about accountability and transparency. At least five councils outsourced internal reviews of parking fines to a private contractor over a period of 10 years.

In 2018, the Ombudsman received 605 complaints about Fines Victoria. This report looks at the emerging themes from these complaints and the efforts of Fines Victoria to address them.

This report concerns a complaint about Maribyrnong City Council’s unfair internal review processes when dealing with fines.

This research used population-level data from the Legal Australia-Wide (LAW) Survey to examine whether the prevalence of problems with fines is higher for disadvantaged groups than others. It also investigated whether people’s responses to fines problems, and the outcomes they achieve for these problems, varies by disadvantage.

The objective of this audit was to assess the effectiveness and efficiency of public sector entities in finalising unpaid fines.