Consumers
Report
Inquiry into price gouging and unfair pricing practices: final report
This report summarises key policy issues, and draws on inquiry submissions, to develop a set of recommendations on price and competition policy which, if adopted, would substantially improve competition and decrease the price pressure faced by Australian consumers.
Report
Interim report on better corporate engagement with Aboriginal and Torres Strait Islander consumers: an issues paper
The Indigenous Affairs Committee has published this interim report for its inquiry into better corporate engagement with Aboriginal and Torres Strait Islander consumers. The report makes no formal policy recommendations to government, but highlights core issues that are intended to serve as a useful starting point for the new committee.
Report
Towards a wellbeing approach to consumer policy in Australia
This two-part report offers insights for policy-makers on changing the expectations and experiences of Australian consumers, as well as what market governance might look like when a wellbeing approach is applied.
Discussion paper
Buy-now, pay-later: understanding the triggers of financial hardship and possible options to address them
This document highlights the relative benefits and costs from Buy-Now, Pay-Later (BNPL) services and how these could be addressed.
Evaluation
Improving energy bills: final report
The report applies behavioural insights to the design of energy bills. It will inform the Australian Energy Regulator’s development of a new Better Bills Guideline in order to simplify energy bills so consumers can better understand and manage their energy usage and costs and find a better energy deal.