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Community services

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Report

Too critical to fail: the precarity of emergency relief services


Despite being a critical service that provides immediate food relief and other essential items to those in acute need, emergency relief services are themselves experiencing precarity. To better understand this precarity of and the factors underpinning it, this research was conducted through a study into eight Uniting emergency relief services in Victoria and Tasmania.
Evaluation

Economic Pathways for Refugee Integration (EPRI) program


An evaluation of the Economic Pathways for Refugee Integration (EPRI) program, delivered in Victoria, Australia. EPRI helps participants improve English language skills, build confidence and develop job readiness. The evaluation covers the period February 2023 to June 2026 and focuses on how the program supports refugees and humanitarian entrants to access employment and strengthen economic...
Discussion paper

Insights into implementation in early childhood education and care 2025


This insights paper shares learnings from 2023 and 2024 iterations of a partner project to increase understanding of the implementation of evidence-based practices in early childhood education and care (ECEC) services. Effective implementation in ECEC requires embedding planned meaningful and sustainable change that is responsive to the unique context of each service. The paper highlights...
Article

Community-university partnerships in an era of university crisis and contraction


The Australian Universities Accord highlights the need for strong community-university partnerships to advance research. This article stresses the role of social sciences and humanities in underpinning such collaborations and calls for secure employment for academic and professional staff, ensuring universities can sustain meaningful engagement and fulfill broader societal responsibilities.
Discussion paper

System navigation: approaches to navigate and minimise complexity


Many human services systems across Australia and internationally have introduced navigation roles to support people to navigate to and access services. Currently in Australia there is no agreed definition of a system navigator. This paper outlines the role of a navigator and provides short, medium and long-term recommendations for improving system navigation.