In the context of the Queensland Government’s digital inclusion agenda, QUT's Digital Media Research Centre was commissioned to create two tools for delivery and evaluation of digital programs in the community.

This report explores how people in developing countries are actually using digital services. The report highlights how digital exclusion can exacerbate existing inequalities and how countries can ensure marginalised people, including women and those without education, are not left further behind.

The purpose of this research was to uncover lived experience of the biggest obstacles for people to be digitally included and what will be most effective at reducing digital exclusion.

This joint report from the Carnegie UK Trust and Wales Cooperative Centre examines the potential for digital inclusion to improve the health and wellbeing of older people in Wales with a limiting long-term condition.

The 2018 Affordability Report assesses the policy and regulatory progress made across 61 low- and middle-income countries and finds that, despite growing global attention on the importance of affordable internet access for all, policies are failing to advance at the pace needed to do so.