This report sets out the ACCC's findings in respect to their public inquiries into National Broadband Network (NBN) entry level pricing and NBN wholesale service standards.

The COVID-19 pandemic has underlined the critical importance of digital inclusion in contemporary Australia. The Australian Digital Inclusion Index (ADII) was first published in 2016. This edition provides the most comprehensive picture of Australia’s online participation to date.

The Consumer Safeguards Review is examining what consumer safeguards are required for a changing communications environment, with a focus on the post-2020 environment. This consultation paper seeks the public's views on proposals for reform regarding choice and fairness in the retail relationship between customers and their provider.

This paper explores the concept of ‘clean pipes’, which is the idea that internet service providers (ISPs) could provide security services to their customers to deliver a better level of default security.

In 2020 the Australian Digital Inclusion project team sought feedback on a reimagined Australian Digital Inclusion Index. Submissions closed 13 March 2020.This document summarises the feedback received, and details how that feedback has informed the ADII 2.0.