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Mobile phones

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Mobile phones
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Conference paper

Expectations of consumer protection for new types of mobile payment services: qualitative and quantitative research results


Mobile premium services are the best known and most widely used form of mobile payment to date. They are essentially a method of electronic payment, a platform on which consumers can purchase content such as ringtones, games or news updates (generally via sending an SMS text message to a '19' number), that gets sent to...
Report

Australian consumer satisfaction with communications services


This report by the Australian Communications and Media Authority (ACMA) shows that satisfaction levels varied considerably when consumers and small to medium enterprises (SMEs) were asked to focus on aspects of service delivery such as customer service, service reliability, call costs, billing information, internet data speeds and line rental costs.
Report

Review of the mobile phone jammer prohibition


In this discussion paper ACMA reviews the regulation of mobile phone jammers and provides background on a proposal to trial mobile phone jammers in a correctional facility. Executive summary In 1999 the Australian Communications Authority (ACA) published the Mobile Phone Jammer Prohibition to prohibit the supply and operation of specified radiocommunications devices commonly known as...
Conference paper

The safe and unsafe use of mobile phone evidence


In 2007/8 the authors became involved in the review of the mobile phone evidence used to convict Mr Phuong Ngo in 2000 for organising the murder of John Newman, a member of the NSW Parliament, in 1994. The case was dubbed 'the first political assassination3 in Australia'. Mr Ngo was convicted at his third trial...
Report

Telecommunications infrastructure report card 2007: an assessment of Australia's fixed and mobile telecommunications infrastructure


This report raises awareness of the importance of telecommunications infrastructure to the community's social and economic well being and aims to generate debate on the appropriate level of telecommunications infrastructure required to meet Australia's needs.The 2007 Telecommunications Infrastructure Report Card was undertaken to raise awareness of the importance of telecommunications infrastructure to the community’s social...