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Report

Report

National Disability Insurance Agency’s management of claimant compliance with National Disability Insurance Scheme claim requirements


The National Disability Insurance Agency (NDIA) pays claims from participants and providers for National Disability Insurance Scheme (NDIS) supports. This audit on the effectiveness of the NDIA’s management of claimant compliance with NDIS claim requirements makes four recommendations to establish a fit-for-purpose compliance framework and improve risk management, payment assurance testing and performance reporting.
Report

Gear shift: driving change in public sector technology through community input

Sarah Fox, Vinhcent Le, Oscar Romero

As government technology increasingly mediates people’s access to essential services – and impacts their rights – technology purchasing has never been more high stakes. Yet government technology decision-making processes rarely feature robust public input. This report argues that such input is essential, and that the most strategically important time to elicit it is before a...
Report

Just outcomes: how can AI make people’s lives better?

Pauline Leonard, Matt Ryan, Richard Gomer, Michael Boniface, Paul Smart, Age Chapman, Joe Tomlinson

This report is the output of a series of four workshops that discussed applying artificial intelligence (AI) for the public good across four thematic areas: administrative justice, place, public health and market failure. The aim was to find gaps in the research agenda informed by policy needs. The report presents the observations, ideas and research...
Report

Laying the foundations: how foundation skills shape VET student outcomes


This research explored the relationship between foundation skill learners’ characteristics and outcomes, and how foundation skills programs contribute to learners’ vocational education and training (VET) outcomes, employment and further study. It found that students enrolled in foundation skills alongside another VET program were more likely to complete their VET program.
Report

Mental Health and Suicide Prevention Agreement review: interim report


The National Mental Health and Suicide Prevention Agreement sets out the shared intention of the Commonwealth, state and territory governments to improve the mental health of all Australians and ensure the sustainability and enhance the services of the mental health and suicide prevention system. This interim report presents initial findings and draft recommendations and invites...