Lebanon is a country that has been plagued by corruption; official processes run at suboptimal levels and delay the day-to-day activities of citizens and projects across all industries, including construction. The concept of applying lean methods to mitigate this corruption is promising.

The construction industry practice involves corruption. Lebanon’s construction industry is no exception since it is one of the developing countries that lack anti-corruption processes. An anti-corruption framework was designed using lean principles and tools to better mitigate and control corrupt acts in the Lebanese construction industry.

This is a case study of a large US general contractor’s efforts to rethink and implement a new behavior-based approach to quality to achieve zero errors, zero defects, zero rework, and zero surprises. Recognition of upstream behaviors that resulted in quality issues and unpredictable results during construction led to a focus on changing the mindset...

The communication structures between project participants have a great influence on the success of a project. Some can be described explicitly but most are informal and tacit. Social Network Analysis (SNA) is a tool to identify and model actual social structures with a set of metrics. This paper examines the application of SNA in German...

End user satisfaction is one of the major indices that attest to the success of a project in terms of adding value to the client. In this study, different end users of the facility were prompted to fill a comprehensive survey about the overall quality of a high-budget engineering complex.