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First Peoples

Aboriginal and Torres Strait Islander peoples should be aware that this resource may contain images or names of people who have since passed away.

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Description

Consumer agencies need to consider changes to the way they work with Indigenous people to ensure that services they provide are equitable and effective for Indigenous consumers.

In addition consumer agencies need to consider changes to the rules that regulate traders and service providers to ensure that these are fair and responsive to the needs of Indigenous people.The objectives of the National Indigenous Consumer Strategy are to: ? improve Indigenous consumers? knowledge of their rights and obligations under consumer protection laws and achieve greater Indigenous access to consumer protection programs. ? to reduce detriment experienced by Indigenous consumers; and ? agencies, Indigenous organisations, business and other government agencies to improve consumer outcomes for Indigenous people. The plan identifies actions under eight key priority areas. ? Employment of Indigenous staff in consumer agencies ? Advocacy of Indigenous consumers? interests ? Housing ? Financial management and banking ? Motor vehicles and boats ? Trading practices ? Arts industry ? Managing Indigenous community organisations.

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Access Rights Type:
open