On the front line: employment services staff perspectives on working with mature age jobseekers

Age and employment Employment Labour market mature age Job searching jobactive Australia

This report is one of three from a study exploring how Australia’s jobactive employment services might better assist mature age jobseekers to get work. 

Analysis of interviews with jobactive staff showed that employment services staff face considerable challenges. They have to manage the demands of the services contract, including monitoring mutual obligation requirements; an increasingly competitive labour market; and jobseekers who need considerable help to find suitable decent work.

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