This report reviews Australian and international evidence to synthesise ‘what works’ in employment services and supports to move unemployed people aged over 45 with disability and health conditions into work, and what could work better in the current landscape to improve the quantity and quality of employment outcomes for that group in Australia.

This report summarises evidence on employment services and supports for mature-age jobseekers with acquired disability and health conditions. It outlines what works, what does not, and key evidence gaps, drawing implications for employment services. The summary highlights approaches to improve outcomes, emphasising employer engagement, system coordination, and more effective support for diverse jobseeker needs overall.

Understanding what employers are looking for and how they go about finding workers can assist mature age job seekers find employment, tailor an application, and prepare their approach. This research captured information on why employers thought their mature age applicants were successful or not in getting the job. It also examined strategies and supports employers...

This report offers evidence-based insights crucial for policy reform and service delivery in Australia's employment services. The authors hope it serves as a catalyst for future research, and encourages stakeholders from policy domains, academia and industry to engage in rigorous, collaborative intervention studies aimed at finding innovative solutions that address mature age unemployment.

The Behavioural Insights Team worked with the Centre for Ageing Better to develop solutions for age bias in recruitment as part of the Good Recruitment for Older Workers (GROW) programme. This report summarises the research.