The Journey to Social Inclusion (J2SI) Phase 2 research study is led by the Centre for Social Impact, University of Western Australia (CSI UWA), in partnership with Swinburne University of Technology (SUT). Sacred Heart Mission (SHM) delivers the J2SI Phase 2 intervention, and the J2SI Phase 2 Intensive Case Managers (ICMs) are SHM staff.
This report, produced by researchers from SUT, outlines the results of the first set of semi-structured interviews and focus groups conducted with ICMs and their Supervisors. The interviews focused on their initial experiences of delivering the J2SI Phase 2 intervention. It provides insight into the experience of delivering the J2SI Phase 2 intervention to research endusers (i.e., chronically homeless adults).