Smart.Digital.Connected investigates how Australian organisations participate and benefit in the digital economy, and how they are preparing to engage in the future.

This research highlights how businesses are reaping productivity, efficiency, profit and growth rewards from the use of digital tools across their organisations. It identifies a near unanimous view about the strategic value of digital participation but also a requirement for strong leadership and planning attention from executive management and boards of directors.

Respondents believe the National Broadband Network and next generation mobile networks will boost their ability to grow in the digital economy but identify and emerging opportunity for telecommunications service providers to help them design their future digital operating models.