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|Duped by design - manipulative online design: dark patterns in Australia||4.76 MB|
'Dark patterns' are design features and functionalities built into the user interface of websites and apps that purely exist to influence consumer behaviour – often not in the consumer’s best interest.
This report looks closely at ten dark patterns common in Australia today, ranging from those that are ubiquitous and frustrating for consumers to those that are possibly misleading and deceptive and can lead to significant consumer harm.