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Developing Lived Experience Outcome Indicators

Key considerations for developing Lived Experience Outcome Indicators for the WA State priorities mental health, alcohol and other drugs 2020-2024 Outcomes Measurement Framework
Managing to outcomes Co-design Monitoring and evaluation Mental health promotion Mental health Drugs and alcohol Lived experience Western Australia

In Australia and internationally, lived experience is increasingly being recognised as key to informing the design, delivery and evaluation of mental health, alcohol and other drugs (AOD) services, ensuring that services more adequately meet the needs of service users and communities, and that mental health outcomes are enhanced.

The Centre for Social Impact University of Western Australia (CSI UWA) was engaged by the Mental Health Commission (MHC) to assist the System-Wide Data Working Group (SWDWG) with the first stage of developing an Outcomes Measurement Framework (OMF) for the WA State Priorities Mental Health, Alcohol and Other Drugs 2020-2024. The OMF will guide a system-wide approach to reporting and provide an opportunity for the continual improvement of publicly-funded mental health and AOD services.

This document presents the key learnings from these discussions about engaging lived experience experts and representatives to inform the development of lived experience outcome indicators in the context of publicly funded mental health and AOD services in Western Australia. It should be noted that the development of lived experience outcome indicators has not yet been operationalised by the MHC and, therefore, the ideas presented here are based on discussions with the SWDWG and lived experience academics and experts.

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