A 2021 Royal Commission into the Casino Operator and Licence exposed reprehensible conduct by the casino operator and drew out shocking stories of the personal ruin and devastation it wreaked.

To restore confidence in the sector, the Victorian government has created a new regulator, the Victorian Gambling and Casino Control Commission (VGCCC) who could hold the casino and the broader gambling industry to account.

The VGCCC has stronger powers and a dedicated focus on ensuring the gambling industry has integrity, and is safe and fair for all. This strategy outlines their direction.

So what does this mean for industry?  

It is not enough for a licensee to meet the bare minimum of understanding and complying with their gaming licence and legal obligations. That legal licence also confers a social licence, and we expect much more, as does the Victorian community.

The VGCCC expect industry participants to:

  • act with integrity and be honest, trustworthy and transparent
  • be accountable and cooperative
  • understand their regulatory obligations
  • comply with and uphold the spirit, and not just the letter, of the law
  • actively prevent and operate free from criminal influence or exploitation
  • minimise the harmful impacts of gambling by actively protecting the community.
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