This report summarises audit activity related to the Australian Government's response to the COVID-19 pandemic. The report covers performance audits conducted under a multi-year strategy as well as assurance reviews of Advances to the Finance Minister. 

The report finds that overall the Australian Public Service adapted quickly to the challenges posed by the pandemic, implementing various policy measures that were largely effective. However, the audits also identified areas where improvements could be made to strengthen preparedness for future crises.

Key findings

• Entities generally established sound governance structures, often using a 'taskforce' model. The report commends the clarity of roles and responsibilities within these structures, ensuring accountability and transparency. 
• Good practice was observed in documentation of decision-making processes and outcomes, even during the rapid response phase.
• While some entities demonstrated strong risk management practices, others had room for improvement. 
• Entities must establish review and evaluation mechanisms early on to capture and incorporate lessons learned.
• Effective coordination arrangements between entities and jurisdictions are vital, particularly for programs requiring multi-agency involvement. 

Areas for improvement and investment

• Comprehensive and up-to-date crisis management frameworks that encompass a whole-of-government approach, clearly articulate roles and responsibilities, and are regularly reviewed and updated.
• Crisis preparedness, including updating frameworks, developing training programs, and enhancing IT capabilities.
• Robust performance measurement frameworks to track progress, assess effectiveness, and ensure accountability.
• Clear documentation and effective crisis communication with stakeholders and the public.