This national survey provides insight into public attitudes towards the role, value and funding of essential public services. It finds a significant increase in the proportion of people unhappy with the tax system, with two-thirds responding that it fails to reduce or actually increases income and wealth inequality.

The 2024 survey was conducted towards the end of a year that saw the financial pressure on low and middle-income households at record levels. Following fiscal stimulus during the pandemic and the impact of significant supply constraints due to international wars and trade disruptions, inflation soared in late 2021, peaking in Australia in December 2022 at 7.8%. The rapid increase in the price of essential goods and services created an economic shock for households that is reflected in the survey's findings.

Key findings

• On a scale of 0–10, Australians score public services highest for usefulness (6.41) and quality (6.23), followed by value for money (6) and ease of access (5.97).  
• 67% of those surveyed want government to spend more – either a little or a lot – on public services. Fewer than one in ten believe such spending is too high.
• A record 60% of respondents would personally be willing to pay more tax for better health services.
• 39% believe the tax and transfer system increases wealth inequality; 23% believe it has no impact.
• 74% of respondents believe big businesses and corporations don’t pay enough tax.
• 64% say there should be a minimum tax rate for high income earners.
• 67% believe that the negative gearing system should be abolished or significantly reformed.