This guide aims to increase understanding of key concepts in survey research, assist with the development of better surveys, and create a shared approach to survey development across Australian public sector agencies. It provides:

• protocols and templates for survey development, pretesting, implementation and analysis
• advice to avoid common issues and errors in surveys
• guidance on developing ‘Better Practice’ and ‘Pragmatic’ surveys.

The guide includes:

• a glossary of survey terms
• key demographics for sampling
• suggestions for further reading.