In Australia, consumer safety is protected through a comprehensive framework of voluntary and mandatory standards. This report explores the vital role these standards play in supporting product safety across the country. It outlines how Australian businesses can navigate an evolving product safety landscape shaped by legal responsibilities, consumer expectations and emerging risks.

The report also highlights how businesses can use voluntary and mandatory standards to help protect consumers and support their obligations under the Australian Consumer Law in a competitive marketplace. 

Product safety is not just a regulatory requirement but a fundamental expectation that consumers have from businesses. Unsafe products can lead to severe consequences, including injuries, fatalities, damage to properties and significant economic costs. Ensuring product safety is a collaborative effort. Businesses must adhere to mandatory standards, and regulatory bodies like the Australian Competition and Consumer Commission (ACCC) enforce the laws to maintain public safety. 

The report covers:

• The regulatory framework
• Meeting safety obligations
• The business case for prioritising safety
• The role of Australian Standards™
• What’s next for product safety.