This investigation raises some fundamental issues about accountability and transparency. At least five councils outsourced internal reviews of parking fines to a private contractor over a period of 10 years.

The Victorian Ombudsman was asked by the Victorian Parliament’s Legislative Assembly to investigate MPs’ knowledge of, and involvement in, fraudulent activity undertaken by former Liberal State Director, Damien Mantach, between 2010 and 2015. This report outlines the Ombudsman's findings.

This investigation looked at the compensation and support provided to people injured at work in Victoria, particularly those with complex injuries. This follows an earlier investigation by the Ombudsman in 2016, which found the scheme had failed some particularly vulnerable people.

This report revisits an issue the Ombudsman first examined five years ago – how local councils handle complaints from the public. It looks at how councils have changed their practices and what more can be done to ensure they continue to improve their approach.

Children and young people in Victorian prisons and youth justice systems are being damaged rather than rehabilitated through excessive use of isolation and separation. This report considers the practical implications of implementing the Optional Protocol to the Convention Against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT) in Victoria.