This report presents research findings into the attitudes and behaviours of household consumers concerning their voice communications. It indicates that while 90 per cent of consumers use both mobile and fixed line phones to stay in touch, many Australians aged 18 to 24 are abandoning the traditional phone in favour of more flexible technology.

With big increases in the volume of data downloaded, time spent online and activities undertaken online, this report shows how Australians are embracing the digital economy. Over the past five years, the frequency of internet use in Australia has steadily increased to the point where 28 per cent of people 14 years and over were...

The increasing use of mobiles, the impact of VoIP and the very wide utilisation of capped plans and bundling marketing practices are posing important questions for the way traditional telephone numbers are managed, according to the first of a series of issues papers released today by the Australian Communications and Media Authority. The paper assesses...

The Australian Communications and Media Authority has released a discussion paper that addresses its forthcoming allocation of digital dividend spectrum (the ‘700 MHz band’). This paper highlights key issues that the ACMA will be considering as it plans for this allocation. These issues will influence the ACMA’s decisions about band configuration, licence design and the...

While most people are satisfied with mobile premium services, many have a strong interest in being able to more easily limit how much they spend according to this survey. Over two-thirds of parents think it is either very or extremely important to limit their child’s expenditure on mobile premium services. The research reveals: A quarter...