This study confirmed that existing official performance measures of Australia’s social housing services are inadequate to measure efficiency and effectiveness. Working closely with six larger community housing providers and two public housing providers, the research team developed and trialled a new performance framework. This involved collecting data for social housing expenditure, conducting workshops with managers...

Examines new decision-making and business models in the not-for-profit housing sector in the face of new policy frameworks and market challenges. Key points: Not-for-profit (NFP) housing organisations are changing in corporate structure, business scope and geographic reach to sustain, and in some cases expand, their core social mission. Organisations can be described as becoming more...

This report reviews the National Rental Affordability Scheme experience and other emerging developments around the institutional financing of rental housing.

Description This project looked at transfers in three jurisdictions (New South Wales, Tasmania and Victoria) and involved in-depth interviews with stakeholders and focus groups with former public housing tenants that transferred to not-for-profit landlords.

The Delphi methodology involved survey questions and qualitative interviews with a panel of CEOs from 14 not-for-profit housing organisations.