This working paper studies the complex relationship between technology adoption and infor­mality, leveraging recent cross-country data to analyse the effects of mobile phone subscrip­tions, internet access, automation and e-government on informal employment, vulnerable em­ployment, and the shadow economy's GDP share.

To support a shift towards digital government, investment is needed in developing the skills of civil servants. This paper reviews good practices across OECD countries to foster skills for digital government.

This paper presents the main findings of the 2023 edition of the OECD Digital Government Index (DGI), which benchmarks the efforts made by governments to establish the foundations necessary for a coherent, human-centred digital transformation of the public sector.

The analysis in this article finds strong evidence that existing governance and intergovernmental cooperation frameworks, in combination with their established service production and delivery ecosystems, have allowed the three countries to move towards real user-centric, integrated service production and delivery.

Governments across the world make thousands of personnel management decisions, procure millions of goods and services, and execute billions of processes each day. This handbook presents frontier evidence and practitioner insights on how to leverage data to make governments work better.