Working paper
Developing skills for digital government: a review of good practices across OECD governments
Publisher
Skilled workforce
Digital literacy
E-government
Public sector
Public service
Public servants
Service delivery
Government services
Public sector innovation
Resources
Description
Digital technologies are having a profound impact on economies, labour markets and societies. They also have the potential to transform government, by enabling the implementation of more accessible and effective services.
To support a shift towards digital government, investment is needed in developing the skills of civil servants. This paper reviews good practices across OECD countries to foster skills for digital government. It presents different approaches in public administration to organising training activities as well as opportunities for informal learning. It also provides insights into how relevant skills can be identified through competence frameworks, how they can be assessed, and how learning opportunities can be evaluated.
Publication Details
DOI:
10.1787/f4dab2e9-en
Copyright:
OECD 2024
License type:
All Rights Reserved
Access Rights Type:
open
Series:
OECD Social, Employment and Migration Working Paper 303
Post date:
15 Feb 2024
