This report analyses the impact of unfair industry practices in the markets for essential goods and services such as energy, water, financial services, broadband, and food; sets out why markets, regulators and the government have failed low-income households; and makes recommendations to tackle the poverty premium and make markets work for low-income families.

This report examines the latest available data from the Australian Bureau of Statistics (for 2019-20, adjusting forward to 2022-23 for wealth) to identify who stands where on the income and wealth ladders and the main causes of income and wealth inequality.

Around the world, there is an urgent need to increase income supports to low-income households. This report outlines the various cash-transfer mechanisms that the Canadian government could use.

This research has found that some of the payment options that are offered by telecommunications providers to their customers are not suitable for people in vulnerable circumstances.

This snapshot examines the impacts of the cost-of-living crisis on ordinary people, drawing on the insights of financial counsellors and their clients, and explains how these services are responding to help people and influence financial services to create a fairer market.