This analysis of nearly 40,000 applications finalised in 2024 provides a unique view into how tenancy matters progress through the New South Wales Civil and Administrative Tribunal (NCAT). The report reveals patterns in dispute resolution, party roles, hearing outcomes and procedural timelines. It provides detailed insights into how tenancy disputes are initiated, managed and resolved.

This is the second in three major reports drawing on the Public Understanding of Law Survey (PULS). This volume focuses on exactly that - how do Victorians understand our law? It develops the concept of legal capability - the knowledge, attributes and resources you need to navigate the legal system.

This report explores how everyday legal problems are experienced, what people do about them and if they are resolved. These problems cover a whole range of issues people face in their lives, including those with goods and services, housing, fines, employment, family, government, debt and injury.

Dispute and complaint resolution bodies are a vital part of the Victorian justice system, providing access to civil justice for thousands of Victorians. While they have a vibrant political and policy history, their establishment and functions have been organic and piecemeal. This report is an important first step in exploring how existing administrative data might...

This research report examines how administrative data is collected and used in the Victorian civil justice system.