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Automation

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Automation
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Working paper

Voice AI and authenticity: current issues and emerging challenges

Hanxun Huang, Christopher Leckie, Phoebe Matich, Anthony McCosker, Michael Richardson, Daniel Angus, Jake Goldenfein, Madeline Kelly, Awais Hameed Khan, Craig McCosker, Silvia Montaña-Niño, Mohana Rayaprolu, Michelle Riedlinger, Aaron J. Snoswell, Ned Watt, Daniel Whelan-Shamy, Kevin Witzenberger

Voice technologies are rapidly being integrated into generative artificial intelligence (AI) enabled systems and applications. This paper surveys and historically situates these developments, reviews the current literature in relevant fields, and outlines some emerging responses to the challenges such technologies present to the issue of authenticity in real-world settings.
Working paper

Relational ethics in health care automation


Despite the transformative potential of automation and clinical decision support technology in health care, there is growing urgency for more nuanced approaches to ethics. The purpose of this review is to ask health care practitioners, managers and policy makers to consider the use of automated tools in practice settings and examine how these tools might...
Strategy

National Robotics Strategy


A blueprint for the coordination and acceleration of Australia’s robotics ecosystem, designed to boost a range of industries and the broader economy through rapid, responsible progress in robotics and automation. The strategy demonstrates the immense potential value of robotics to the economy, showing that up to $600 billion per year could be added to Australia’s...
Report

Building a trauma-informed algorithmic assessment toolkit


Building on work in social services on trauma-informed practice, the research behind this report identified key principles and a practical framework that framed AI design, development and deployment as a reflective, constructive exercise that results in algorithmic supported services to be cognisant and inclusive of the diversity of human experience, particularly those who have experienced...
Report

Revenue NSW – the lawfulness of its garnishee order process


This report examines Revenue NSW’s conduct in its design and use of its garnishee order system for recovering unpaid fines and other state debts since 2016. The investigation looked at whether decisions produced by the garnishee order system complied with the legislation that gives Revenue NSW the power to issue garnishee orders.