This report focuses on how leaders in Australia are adapting their approach to delivering services effectively and efficiently, in a fashion that leverages digital technology and builds public trust. The report draws on the findings of an expert roundtable with senior leaders from a variety of agencies, as well as non-profit, academia and technology organisations.

As community services rapidly digitise, they are generating more data than ever before. This research shows that data capability involves fostering effective and responsible data practices across three integrated dimensions - data access and infrastructure, data skills and data governance.

The digital age provides great opportunities to transform how public services are designed and delivered. This publication provides a clear, actionable and comprehensive set of objectives for the high-quality digital transformation of public services.

This report explores the critical role communication regulators play in an increasingly connected society.

The objective of this audit was to assess the effectiveness of the Digital Transformation Agency’s procurement of ICT-related services.