This issues paper focuses on how to measure efficiency in core areas of the New Zealand state sector, and how these measures can form part of effective performance management systems.

Overview This report focuses on key observations and common issues identified from our financial, performance and compliance audits in 2016, and identifies examples of good practice. It also looks forward to where we will focus our efforts in 2017. We have summarised our observations and findings for 2016 in four chapters: • Financial Performance and...

Competitive neutrality requires that government business activities should not enjoy any net competitive advantages simply by virtue of public sector ownership. This ensures market competition drives efficient production by the lowest cost business.

Prior to the establishment of the Defence Housing Authority (DHA), much of the accommodation allocated for defence personnel was of poor quality, with a reliance on state governments for its provision and maintenance. The creation of DHA provided a focus on improving the standard of defence housing, and the Authority’s ability to trade in property...

The Commission has been asked to examine whether the efficiency and effectiveness of human services could be improved by introducing greater competition, contestability and informed user choice. The terms of reference request that the inquiry be undertaken in two parts: the first is to identify services that are best suited to reform by introducing greater...